Operational Excellence Program

Management:
Information, People, Efficiency

A 5-day offline intensive course for aspiring managers. Transforming chaos into a management system with ready-made tools and an implementation plan.

5
days
Hilton
Baku
8-12
participants

Program Statistics

5
days
30+
tools
70%
practice
60
days plan

What problems do participants face?

01

Manual Control

Tasks aren't completed on time; I have to manage everything myself.

02

Broken Telephone

Strategic goals become distorted as you move down the hierarchy

03

Lack of Standards

No SOP. The outcome depends on the employees' mood.

Target Audience

This intensive is for you if

You manage people or have recently become a leader; but you are faced with chaos in processes and want to establish systemic order.

01
Already managing a team

But you feel that the processes are not going as you would like

02
Facing Chaos

In tasks; processes and lack of a control system

03
Want to improve your results

Teams and your personal effectiveness as a leader

After the training you will receive

Information Management System

KPI; dashboards; data-driven decision making

People Management Tools

Motivation; delegation; feedback; conflict management

Performance Monitoring System

Planning; execution control; time management

Implementation plan for 30-60 days

Specific steps for integrating all tools

Roadmap

5 days of intensive practice

30% theory • 50% practice • 20% cases

Day 1–2
Information Management

KPIs and metrics; data-driven decision making; visualization and dashboards

Day 3
People Management

Team motivation; delegation; feedback and conflict management

Day 4
Performance Management

Planning; execution control; time management and prioritization

Day 5
Integration and Implementation Plan

Linking all modules and implementation plan for 30–60 days

What you will get

01
Information Management System
02
Team Management Tools
03
Implementation plan for 30-60 days

A step-by-step roadmap with specific actions and checklists

Participation Cost

The number of seats is limited • Premium format • Individual approach

Early Bird

900

AZN

first 5 places

Standard

1200

AZN

standard price

June 16–20, 2026
Hilton Garden Inn; Baku
8–12 participants

Book a seat

Write to us to get details and reserve a place on the intensive course

Hilton Garden Inn; Baku (offline)
June 16–20, 2026
8–12 participants
CAC Certificate
Contact an expert

We will contact you within 24 hours